Expansion of AI Tools
announced the rollout of 10 autonomous AI agents for sales, customer support, and accounting, aiming to automate repetitive tasks and improve efficiency in business operations.
The company also introduced Copilot Studio enhancements, enabling businesses to create their own AI agents with new capabilities for independent action, set to launch in public preview next month.
Competitive Landscape and Adoption Challenges
Microsoft's AI push intensifies competition with , which recently launched its own agentic AI tools, amid a broader industry focus on monetizing AI investments.
Despite the ambitious AI initiatives, concerns about the pace of Copilot adoption and the need for demonstrated returns on AI investments persist, with some analysts questioning the effectiveness of the current models.