Service Changes and Impact
UPS SurePost, an economy service for less urgent packages, will now handle all deliveries door-to-door after the contract with expired, impacting packages previously delivered to P.O. boxes.
The cessation of USPS's role in the SurePost delivery chain means packages will not be delivered to P.O. boxes, APO/FPO/DPO addresses, or U.S. territories, , , and .
Organizational Responses and Future Steps
UPS is updating systems to exclude P.O. boxes for SurePost shipments and encourages consumers to use UPS MyChoice for redirecting packages.
USPS and the have responded to the contract expiration, emphasizing strategic adjustments and potential job creation within UPS due to increased package volume.